Customer Intelligence Platform

Turn every conversation into company-wide action.

Action items route to your CSMs, product feedback to your roadmap, risk signals to leadership, and upsell cues to sales. Automatically. Nothing dies in a transcript.

230+ Customer Success leaders have already requested access

Request early access

Join the private beta. No spam, no commitments.

24+3
Active Projects
3-1
At-Risk Accounts
47+12
Action Items
18+5
Signals Today
Risk
Feature
Upsell
Action
Meridian Health92
Atlas Logistics78
Vance & Cole45
NovaBridge31
How it works

From conversation to company-wide action

Every customer call is a signal. HelmAI makes sure it lands.

Meeting Intelligence

Decisions, risks, and action items extracted instantly from any format — transcripts, emails, or pasted notes.

Signal Routing

Bugs to engineering. Feature requests to product. Upsell cues to sales. Tagged and delivered automatically.

Smart Roadmaps

Project timelines generated from conversation intelligence and updated in real time. No manual entry required.

Health Scoring

Declining engagement, delayed milestones, and escalation language flagged across your portfolio before they compound into churn.

Customer Handoffs

Clean transfer of full context from sales to CS. No dropped commitments, no re-running discovery.

Cross-Team Digests

Weekly intelligence briefs give product, GTM, and leadership a clear view of what customers are saying.

Signal Capture

Every call holds answers your team needs. HelmAI reads them.

Customer conversations are the richest data source in your company and the least structured. HelmAI extracts commitments, flags blockers, tags decisions, and assigns owners so nothing from the call is ever lost.

  • Automatic extraction, zero data entryCommitments made on calls are captured, categorized, and tracked — not buried in notes no one re-reads.
  • Decision and risk taggingCritical decisions and emerging blockers are labeled and surfaced immediately, not discovered weeks later in a post-mortem.
  • Works with any inputPaste a transcript, upload a doc, forward an email summary. No required format, no integrations to configure on day one.
Q4 Kickoff — Brevity Health
Processed
ActionUpdate integration timeline by Friday
RiskAPI docs still incomplete from their side
DecisionMove to phased rollout starting March
CommitmentDedicated support engineer assigned by EOW
3 participants
47 min
Signal Routing

The right insight reaches the right team automatically.

Customer intelligence lives in the CSM's head. HelmAI routes every signal to the team that should act on it, automatically tagged, delivered, and tracked.

  • Product gets the roadmap signalFeature requests, workflow friction, and 'I wish it could...' moments are extracted and routed to your product team with full context.
  • Engineering gets the bug reportTechnical issues mentioned on calls are captured, tagged with severity, and delivered to engineering before the support ticket is filed.
  • Sales gets the expansion cueUpsell signals, new use case mentions, and 'we're also looking at...' comments are flagged and routed to your revenue team.
Weekly Sync — Meridian GlobalRouting
7
Signals
4
Routed
3
Pending
ProductFeature Request
Workflow builder needs bulk actions
EngineeringBug Report
CSV export drops unicode characters
SalesExpansion Signal
Team growing to 3 new regions in Q2
Smart Roadmaps

Roadmaps that build themselves from your calls.

Your roadmap shouldn't be a spreadsheet you update after every call. HelmAI builds and adjusts project timelines from conversation intelligence — so milestones stay current without manual work.

  • Milestones from conversations, not guessworkDates, dependencies, and deliverables are extracted from calls and mapped to your project timeline automatically.
  • Real-time adjustmentsWhen a customer says 'we need another sprint for SSO,' the roadmap shifts. No ticket filing, no status meeting.
  • Stakeholder alignment built inEvery milestone links back to the conversation that created or changed it. Leadership sees the why, not just the what.
Brevity Health — Onboarding
Auto-updated
Discovery CompleteFeb 12
Source:Kickoff call
Integration ScopingMar 3
Source:Technical review
Pilot LaunchMar 18
Source:Weekly sync
Full RolloutApr 7
Source:QBR notes
Pilot date moved to Mar 18Updated from Weekly Sync — "team needs one more sprint for SSO"
Renewal Intelligence

See the renewal risk three months before the QBR.

By the time a customer says 'we're evaluating alternatives,' you've already lost. HelmAI surfaces early warnings across your portfolio while there's still time to intervene.

  • Portfolio-wide health scoringReal-time health scores across every account, weighted by conversation sentiment, delivery velocity, and stakeholder engagement.
  • Early warning signalsDelayed milestones, declining meeting attendance, and escalation language are detected and flagged before they compound into churn risk.
  • Proactive intervention promptsHelmAI drafts check-in messages, suggests calendar blocks, and recommends talking points — so you reach out with context, not just concern.
74
avg
Portfolio Health Score
3 of 12 accounts need attention
8 on track1 watch1 at risk
Meridian GlobalLow88
Apex IndustriesHigh42
Solaris LabsMed71
Bloom CoLow93
Early Access

Your next renewal is already in your calls.

Join the private beta. Be the team that hears what customers are saying — before your competitors do.

Request early access

No spam. No commitments. Just early access when we're ready.